Shipping Information
Shipping within Germany takes 2-4 working days.
Shipping within the EU takes 3-8 working days.
Shipping within Germany is free of charge .
Deliveries to the EU are charged at a flat rate of €13.99.
Yes, shipping is 100% insured.
Yes, once your order has shipped you will receive a tracking number.
Return Information
Yes, with us you have a 30-day right of withdrawal, so you have a 30-day money-back guarantee .
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
Yes, as long as your order has not been shipped, it can be changed.
If the shipment has not yet taken place, you can cancel your order.
In our right of withdrawal you will find all the information you need.
Payment Information
You can pay with us using the following payment methods:
- PayPal
- Instant bank transfer
- Klarna purchase on account
- Credit card (Visa, MasterCard, Amex)
- Apple Pay
- Google Pay
- Shop Pay
Yes to 100%! Your data will not be saved and will not be passed on. We only work with well-known and well-known payment providers in order to comply with the highest security standards. Furthermore, we have secure SSL encryption.
With so-called "SSL encryption" (Secure Sockets Layer) , the connection between a server and a client is encrypted . It can therefore not be viewed by third parties. Encryption is usually done using the https protocol.
Do you have further questions?
We're always here to help, just send us a message.